At New Vista, we are committed to supplying our customers with reliable, high-quality thread gaging and chasing solutions. This year, we are honored that these efforts have been recognized by New Vista’s placement in the top five of this year’s Quality Magazine Leadership Survey. From the interview with Quality:
The view from New Vista Corp. looks bright, as the company is seeing demand in new markets.
New Vista Corp. is ISO 9001 certified, an endeavor that was well worth it, says Milligan. They take quality seriously and always follow up with customers to see how their machine is working out. Customer satisfaction is important. “We try to communicate with them at every point in the process, so there are no surprises,” Milligan says.
They often receive repeat customers. “For us the best indicator of a job well done is when the customer comes back and buys more,” Milligan says.
The company does ongoing training and makes sure employees know how their work affects the key performance indicators at the company. As a smaller company, they also have the opportunity to mentor staff as well. In addition to keeping customers happy, they also know how to treat employees well.
Read the full article here:
https://www.qualitymag.com/articles/98504-qualitys-2025-leadership-survey